About Neo Finance Group
We are independent by design, and relentlessly on your side.
Neo Finance Group was founded on a simple conviction that borrowers deserve an advocate with access to the whole market, not a salesperson with one product shelf.
Our Mission
Built for borrowers who want a plan, not a product pitch.
We started Neo after years inside lender credit teams, watching good applications fail for reasons that had nothing to do with the borrower's ability to repay. Policy nuance decides outcomes and most people never get to see it.
Today we sit on your side of the table. We audit your position, translate lender policy into plain language, negotiate directly with credit teams, and manage the file through to settlement.
$1.4BLoans settled
60+Accredited lenders
5/5Google Rating
Founder & Team
The people who will actually handle your file.
Evan Reid
Owner & Senior Mortgage Broker
Rising Star Award, Mortgage Broking · 15 years major-bank lending
Evan brings 15 years of experience across Australia’s major banks, where he worked in senior lending roles and led large, high-performing teams. During this time, he approved and managed lending at scale and gained a clear view of how bank-driven advice often prioritised products over outcomes. Too many clients received loans without a clear structure, future plan, or understanding of how today’s decision would affect tomorrow’s options.
Neo Finance Group was built to solve this problem. Evan stepped away from the lender side of the table to focus on strategy. His work now centres on helping clients design lending structures that support long-term goals, protect borrowing power, and reduce risk as portfolios grow. The loan product is never the starting point. The strategy comes first, and the finance supports it.
In his first year as a mortgage broker, Evan was recognised with the Rising Star award for mortgage brokering. The result of consistent execution, clear thinking, and client outcomes that hold up over time. Clients work with Evan for direct advice, clear explanations, and finance decisions that make sense now and in the future.
Mikayalah
Client Services Manager
Certificate IV in Mortgage Broking · End-to-end file management
Mikayalah has been with Neo Finance Group since day one and plays a critical role in how clients experience the business. She brings a strong background in delivering world-class service to highly affluent clientele, where precision, responsiveness, and discretion matter. That experience shows in every interaction. Clients know where things stand, what is needed next, and when progress will occur.
She manages the flow of every application from initial document collection through to settlement. Lender follow-ups, client communication, and detail control all sit with her. This structure keeps deals moving efficiently and removes friction during what is often a stressful process. Nothing is left unclear. Nothing is left until the last minute.
Mikayalah also holds her Certificate IV in Mortgage Brokering, giving her a solid technical understanding of lending policy, structure, and compliance. This allows her to support clients with confidence and accuracy, not scripted responses. Clients value her clarity, consistency, and ability to make the process feel organised and under control from start to finish.
Roberto
First Home Buyer Broker
5+ years major-bank business lending · Asset & equipment finance · Mortgage Broker
Roberto brings over five years of experience working within major banks, where he supported clients across a wide range of lending scenarios. His background gives him a strong understanding of how banks assess risk, income, and financial structures. This insight allows him to position applications in a way lenders understand and approve efficiently.
He specialises in first home buyer loans and refinancing for clients who want funding that supports their immediate goals and long-term security. He focuses on aligning finance with how clients actually manage their money, not forcing them into rigid or unsuitable products. The goal is funding that works in practice, not just on paper.
Clients value Roberto for his clear communication, responsiveness, and commitment to service. He takes ownership of each deal and follows it through from initial conversation to settlement. The result is a smooth process, fast execution, and funding solutions clients feel confident using as their property goals grow.
Guiding Principles
Three commitments we will not trade away.
Transparency
Every commission, fee and lender incentive is disclosed in writing before you sign anything. If a product is wrong for you, we say so even when it pays us more.
Strategy
We are not order-takers. Before a single application is lodged we model your capacity, structure, offset position and exit plan across a 5 to 10 year horizon.
Independence
No bank owns us and no lender gets preferential treatment. Our accreditation spans 60+ lenders, so recommendations follow your scenario, not a sales target.
““They found us a rate 0.71% below our bank’s offer and handled every document. We barely lifted a finger.””
135+Verified reviews
24hAvg. submission time
97%Approval rate
0.68%Avg. rate saving
Frequently asked questions
Your questions, answered.
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Neo Finance Group is led by Evan Reid, owner and senior mortgage broker with over 15 years of experience across major banking. The team includes Mikayalah (Client Services Manager) and Roberto (First Home Buyer Broker), each bringing specialist expertise to a different part of the lending process.
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We specialise in three core areas: helping first home buyers get into the market with the right structure, securing investment loans for borrowers building a portfolio, and refinancing existing loans when a better deal is available.
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We are based in Hamilton, Newcastle, NSW, but work with clients across Australia. All consultations can be handled over the phone or by video call, so your location does not limit the service you receive.
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A bank can only offer its own products. We compare options across a panel of lenders to find the structure and rate that fits your situation, then manage the application from start to settlement. There is no out of pocket cost to you for this service.
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Book a strategy call and we will review your situation, assess your borrowing position across multiple lenders, and outline the next steps before you commit to anything.
Meet The Team
Talk to the people you just read about.
No call centre and no handoffs — Evan, Mikaylah and Roberto handle your file personally, from the first conversation through to settlement.